Methods has supported customers in each of the four main shared service models: internal, connected organisations (e.g. a government department and its agencies), shared procurement (with an ‘umbrella’ procuring organisation) and diverse organisations (use of a single service by a number of organisations). Each model has its different benefits, challenges and risks, and organisations contemplating shared services should consider each of these as part of their strategy development to determine which, if any, is the preferred approach.
Methods has built and currently run one of the most successful shared services in the UK, and is able to develop and implement the right shared service approach for your organisation – from building a business case and transition plan for implementing shared services, to managing the exit from existing shared services arrangements.
Back to business strategy and service design
Back to IT service innovation and platform design