Local government
The completion of the Local e-Government programme in April 2006 represents a tremendous achievement, with the great majority of local services now online. The National Projects succeeded in pooling resources across local government, ensuring that all local authorities now have access to the infrastructural building blocks required to deliver online services to citizens in accordance with the SR2004 Public Service Agreement.
The publication of the Transformational Government Agenda in 2005 raised ongoing challenges across government around designing citizen centric services, taking advantage of shared services, and becoming better at planning and delivering ICT-enabled change. These themes were further developed in the Cabinet Office’s Transformational Local Government Discussion Paper of March 2006, which underlined the need for increased engagement with a broad range of stakeholders within local government including citizens, communities and businesses, council members, service departments and front line staff, suppliers, local public service partners, other local authorities, and national local government bodies in order to deliver joined-up, citizen-centric services even more effectively. This is the challenge that local government is now working to address.
Methods Consulting has worked with a broad range of local government organizations, restructuring departments around core processes, scoping and implementing e-government initiatives, supporting National Projects, and realising savings to meet obligations under Gershon. Working directly, or with specialist partners, organisations we have supported include:
- Reigate and Banstead Borough Council
- London Borough of Tower Hamlets
- Bristol City Council
- Wiltshire County Council
- Devon County Council
- Caradon County Council
- Norfolk County Council
- Worthing Borough Council
- London Borough of Lewisham
- London Borough of Southwark
- London Borough of Ealing
- London Borough of Havering
Methods Consulting’s Business Manager responsible for Local Government is Alan Buffett (alan.buffett@methods.co.uk ).