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Fidelity Investment

Fidelity Investment

Customer

Fidelity needed assistance in managing the off-shore development of its e-channels. The success of the web channels was critical, as these were the main route to market for Fidelity’s unit trust, pensions and savings products in the UK and 14 other European countries.

Solution

Methods provided e-business expertise and developed detailed business requirements, following in-depth client engagement across the organisation. We created a detailed plan for new UK, international and institutional websites. We also ensured that the sites were regulatory compliant and maintained best practice across all areas.

Results

Methods led a comprehensive redevelopment of Fidelity’s e-business channels across the UK and Europe, as part of the delivery of Fidelity’s wider £30 million web programme. We enabled the customer to launch new products, revitalise existing approaches and significantly reduce operating costs.

Statement

We enabled the customer to launch new products, revitalise existing approaches and significantly reduce operating costs.

Tony Webb, Business Development Manager, Methods

1. Do you have more than 50% of your IT service contracted through a single provider?	yes	no
2. Does the implementation of your IT system restrict process optimisation?	yes	no
3. Does your technology implementation dictate the number of people you require?	yes	no
4. Do you have a common desktop operating environment?	yes	no
5. Are you able to share common processes throughout your organisation?	yes	no
6. Can you adopt new technologies in a timescale that meets your business need?	yes	no
7. Do you have any services or contracts on a utility model?	yes	no
8. Have you identified the services you consume which could benefit from a utility model?	yes	no
9. Have you developed a business case for a utility service?	yes	no
10. Can you pay for services based upon volume?	yes	no
11. Do you have utility contracts for all services acceptable to your business?	yes	no
12. Do you feel you have full control of your IT environment?	yes	no

Fidelity Investment

Statement

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Fidelity Investment

Statement

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