ServiceNow platform optimisation healthcheck from Methods
Register for your healthcheck
Please note you must have ServiceNow already within your organisation to request a healthcheck.
Download our healthcheck factsheet
Find out how an assessment can:
- prioritise and revert unnecessary customisations to out of the box aligned configuration
- improve platform performance, scalability, and security
- accelerate enhancements and value realisation from the platform
- optimise and enhance end user experience
- maximise your investment and deliver savings.
This outcome of the healthcheck will provide you a tailored platform review that will enable you to realise your platform’s potential, as well as a roadmap to support you in developing further maturity and new services, whilst maximising your existing investment.
Methods enabled HMCTS to realise the investment in ServiceNow delivering long-term results including moving 75%+ of the resolution volume to the IT Service Desk, delivering significant operational efficiency and reducing live ticket queues by 80%. Seamlessly implementing a full platform upgrade, Methods has delivered rich analytical reporting to support enhanced decision making across the core ITIL processes.
You can view the full customer story here.
Methods is a ServiceNow premier partner
Methods is an experienced ServiceNow Premier Partner with a proven track record in design, implementation and support of the ServiceNow platform for public sector organisations.
Our core capability and experience allows us to leverage native innovations like machine learning, chatbots, real-time analytics, and predictive insights. This empowers organisations to utilise their data effectively, to take control, anticipate trends, prioritise resources, and drive continuous business improvement.