Product Management
Vision to value, creating outcome driven, user-centred products and services
Many organisations today face the challenge of delivering products and services that truly meet user needs while navigating complex priorities and shifting policy demands. Without strong Product Management, it's easy to lose focus - delivering outputs instead of outcomes, and solutions that don’t create lasting value.
At Methods, we empower clients to build and scale effective products and services. Our approach is rooted in customer-centric strategies that prioritise user needs, align with business and policy goals, and drive sustainable outcomes. We support organisations to embed strategic product thinking and implement user-focused approaches that lead to meaningful, long-term impact.
Whether you're establishing a new product function or maturing an existing one, our experts work with you to create the conditions for successful product delivery.
Service overview
We’re driven to solve the toughest problems and deliver products and services that truly put users first
We pride ourselves on solving complex problems and delivering solutions that meet the unique needs of diverse communities.
Our approach is guided by three core principles that reflect our values and ensure we deliver high-quality outcomes in collaboration with our partners:
1. We drive positive change for users
We champion development of inclusive, accessible products and services based on deep user insight and a commitment to meaningful, user-centred outcomes.
2. We champion a product-centric approach
We develop clear strategies that navigate complexity, balance priorities, and deliver user value whilst aligning with business and policy goals.
3. We develop and enhance capabilities
We build sustainable internal capability by coaching product managers to develop the skills, tools, and best practices they need to thrive.
These principles are at the heart of how we work, ensuring we stay focused, adaptive, and effective in delivering impact.
We are committed to delivering meaningful, user-centred products and services that create real value
- Expert Product Management across SFIA levels 4–7
- Product and service, vision, and strategy development underpinned by data-driven decision making
- Product lifecycle support from Discovery through to Live and Retire phases
- Stakeholder relationship management
- Identification of outcomes and benefits to track impact and value
- Adherence to government standards and frameworks
- Building and supporting product communities of practice to foster knowledge-sharing and culture change
- Tailored coaching, workshops, and 1:1 support for individuals and teams
- Capability and maturity assessments
- Product operations setup and optimisation, including tooling, governance, and workflow standardisation
- High-quality, user-centred products and services that deliver real value across the full product lifecycle
- Clear vision and strategy to achieve measurable outcomes aligned with user needs, business goals, and policy priorities
- Evidence-based prioritisation and problem-solving, resulting in more impactful and efficient product outcomes
- Effective stakeholder engagement, improving alignment and buy-in across teams and leadership
- Iterative delivery to meet evolving user and organisational needs
- Compliance with government service standards and alignment with best practices in digital delivery
- Delivery consistency through streamlined processes and standardised product operations
- Sustainable in-house capability, reducing reliance on external support
- Continuous improvement driven by data, user insights, and performance metrics
- Confident, capable product teams through tailored coaching, upskilling, and leadership development
Let's start the conversation today!
Our people are here to understand your unique needs and provide tailored solutions. Get in touch with us to kickstart your transformation.