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Customer Relationship Management

Connect with your customers

Decorative photo of Methods employees standing and talking in the Methods office

Today’s businesses face a trio of critical challenges.

Customers expect smooth online experiences paired with highly personalised interactions. At the same time, employees seek freedom from repetitive tasks so they can focus on delivering greater value. Meanwhile, businesses require accurate, secure, and seamless data management to operate efficiently.

However, when multiple teams rely on various applications to perform their tasks, it often results in disconnected information, fragmented conversations, and inconsistent experiences for both customers and employees.

Decorative photo of Methods employees having a relaxed team discussion on the office sofa

Service overview

Salesforce helps you to work more efficiently whilst gaining valuable insights

We enable organisations to challenge thinking and transform the way they work. Our team of experienced Salesforce implementation, development and architecture consultants deploys solutions meeting business, operational and security requirements, efficiently and cost effectively.

Methods is a leading digital transformation and modernisation partner for the UK public sector. As solution partners for public sector clients, we offer a true commitment to improving public sector outcomes, with a focus on using Salesforce to achieve real change. Implementing Salesforce with Methods enables customer engagement, business efficiency and management insights.

  • Our health check and remediation services provide insights and recommendations to ensure you continue to get the best from your Salesforce investment
  • Our business change consulting and post-implementation managed services ensure ongoing success and adoption of your Salesforce solution
  • Methods Salesforce services is a Trusted Implementation Partner delivering effective solutions and creating business value for our clients

Start your digital transformation with flexible tools, secure data, and artificial intelligence

Features
  • Industry focus in the public sector and housing
  • Experienced team with certifications and hands-on Salesforce delivery experience in Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud  
  • AI assessment and implementation
  • Tailored support for your live service
  • Quality Assurance at every stage
  • Actionable insights to transform your business
  • Licensing assurance to ensure right-sized investment
  • Efficient implementation and service transition
Benefits
  • Your teams are enabled for success with collaboration and coaching
  • Operational stability resulting from robust testing and deployment procedures
  • Maximised return on investment
  • Licencing negotiations managed on your behalf
  • Rapid time-to-value
Ready to transform your organisation?

Let's start the conversation today!

Our people are here to understand your unique needs and provide tailored solutions. Get in touch with us to kickstart your transformation.

Contact us