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ServiceNow

Driving operational excellence

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Organisations often struggle to deliver the digital transformation that ensures resilience, effective service delivery, and operational excellence. This can be due to disparate and siloed data and systems, resulting in data loss, repetition, and poor communication.

This in turn causes challenges in orchestrating the processes necessary to complete work, service employees and citizens, and do it in a way that is flexible, scalable, fast, and built to last.

With a single data model, omni-channel engagement, and packaged workflows, ServiceNow is the AI platform for digital transformation to support your operational excellence goals.

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Service overview

The intelligent platform for end-to-end digital transformation

ServiceNow enables efficiency and growth, sitting over all the data and processes in an organisation.

We focus on delivering business outcomes and do it in a way that is flexible, scalable, fast, and built to last. We offer a range of services to support your ServiceNow journey to drive operational excellence:

  • Licensing
  • Adoption and health assessment
  • Design and implementation
  • Roadmap development
  • Test and assurance services
  • Support services
  • Platform remediation vs reimplementation assessment

Enabling organisations to optimise processes, maximise productivity, minimise waste, and drive sustainable growth that maximises return on your ServiceNow investment

Features
  • ServiceNow thought leadership to drive operational excellence 
  • Pragmatic, outcome-based business goals alignment for digital transform
  • Service delivery focused, including people, processes, and tools
  • Consulting, delivery, and testing expertise for the ServiceNow platform
  • Licencing assurance to ensure strategically aligned optimised subscriptions
  • Expert insights to maximise ServiceNow functionality and ROI
  • Platform health assessment providing structured recommendations to optimise processes
  • Collaborative phased roadmaps with defined and prioritised objectives
  • Reliable support services for BAU operations and continual improvement
  • ServiceNow expertise combined with our broader organisational capabilities
Benefits
  • Complex, cost-effective licencing requirements navigated on your behalf
  • Visibility of platform health and adoption to maximise ROI
  • Improvement recommendations for process optimisation to enhance digital transformation
  • Structured, pragmatic, phased platform roadmaps aligned to organisational goals
  • Streamlined implementations, designed and deployed to transform service delivery
  • Testing services, ensuring release quality, user acceptance, and operational readiness
  • Reliable support options for sustained operational excellence and efficiency
  • One team for holistic operational excellence solution delivery
  • Tangible business outcomes effectively aligning people, processes, and tools
  • Practical operational excellence strategies realised through a pragmatic approach
Ready to transform your organisation? 

Let's start the conversation today!

Our people are here to understand your unique needs and provide tailored solutions. Get in touch with us to kickstart your transformation.

Contact us