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Tax and Welfare

Balancing service delivery, compliance, and equitable access

Decorative photo of Methods employees in Methods office

Simplifying a complex tax system and addressing disparities in contributions are ongoing concerns in the UK tax and welfare system.

There is also a need to modernise outdated IT systems for efficient administration. Rising demand for welfare support, cost-of-living pressures, and economic uncertainties strain resources, while persistent gaps in tax compliance and evasion reduce revenues. The challenge is to balance fiscal sustainability, fairness, and efficiency.

Methods helps you become more sustainable, scalable, and resilient by placing service users at the heart of new solutions. Complex policy changes are managed, and sensitive data is safeguarded, to ensure not only efficient service delivery and compliance enforcement but also equitable access and support for diverse populations.

 

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Digital transformation consulting

We mapped service and user landscapes across multiple complex domains, including income tax, benefits, customs, and excise. We successfully identified key digital transformation opportunities and provided strategic recommendations for continued service improvement

Decorative photographs of Methods employees in our London office
Decorative photographs of Methods employees in our London office

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IT sourcing programme delivery and strategic support

We successfully delivered a comprehensive IT sourcing programme, navigating complex governance processes across multiple Government departments. The programme encompassed strategic procurement and transition activities for critical technology domains. Additionally, the team established a robust Programme Management Office (PMO), ensuring rigorous governance, risk management, and high-quality programme assurance.

Decorative photographs of Methods employees in our London office Decorative photographs of Methods employees in our London office

Central Government Organisation

Strategic procurement transformation

Transforming procurement across three national regions, our strategic approach delivered unprecedented efficiencies, reducing costs by up to 60% while enhancing service quality and governance.

Central Government Organisation

Reimagining Service Delivery

Mapping complex Government service landscapes, our Agile team delivered transformative insights, enabling a comprehensive Digital Strategy that reimagines administrative Service Delivery and future evolution.