About Methods

Our history

Since our establishment in 1990, we have partnered closely with citizens and with public, private, and third sector organisations to modernise our UK public services. Our mission is to safeguard public-facing services for the future by ensuring that they are citizen-centred, informed by data, and powered in the cloud.

We’re committed to having a positive social impact and enjoy an enviable track record of delivering real savings and benefits

We achieve social impact by helping you move from siloed, legacy infrastructure to modern, data-enabled technology and ways of working. This allows you to keep infrastructure costs low and focus on doing what you do best, i.e. delivering front-line services.

With Methods, you access a range of specialist skills and industry expertise to transform your organisation for the digital age, break free of expensive suppliers, and take control of your customer relationships and operating model. 

Implementing a grants system that could be easily adapted to meet ever-changing business needs

NLHF required a single view system that would improve monitoring and authorisation of grants

Transforming services through digital adoption

Methods worked collaboratively with the council to identify and provide business cases with saving opportunities of approximately £3M as part of digital transformation

Mapping out a ‘future state’ for the Education and Skills Funding Agency Apprenticeship Service

ESFA were looking to map out a ‘future state’ for their Apprenticeship Service enabling them to achieve ambitious government targets

Making data accessible to everyone

Discover how we brought datasets from across government together in a solution the UK Statistics Authority described as “an exemplar”

Salesforce® CRM implementation

Getting rid of old data silos and bringing all the customer data onto one platform has enabled Innovate UK to improve its communication with customers and its service delivery

Meet some of our team

Pat Crossley-Smith

Executive Director - GDS Delivery

Pat has 25 years experience developing digital products and services within the public and private sector. She is passionate about working with public sector clients to build better products and services for citizens. She is a champion of agile and harnessing the power of teams to deliver services that really make a difference to peoples’ lives.

Junaid Mohammad

Senior Security Architect

Passionate about security and helping customers evolve into a secure and compliant working environment. Security has been an integral part of Junaid's life; working from GCHQ as a graduate to big enterprise financial banks for 15 years and now at Methods, as a cloud security specialist.

Liz Whiteley

Senior Business Development Manager

Liz is a northern born business development director at Methods. A close ally of the growth hub and GMCA and was asked to support them when meeting BEIS and the Ministers. She has featured in Tech North (now Tech Nation) Digital Powerhouse Report for her procurement views. Liz is an angel investor and has an interest in startups and how they can solve public sector problems.

Gordon Coe

Digital Director

A versatile and experienced agile delivery manager and product owner with a background in digital transformation and service delivery. Gordon has worked on challenging, complex transformation projects in both the public and private sector. His role leading Methods’ digital division has involved him in a range of digital transformation projects in the public sector, such as HMLR’s Digital Street and the award-winning Ethnicity Facts and Figures service for Cabinet Office.

Zeta Hoskins

Bid Manager

Zeta is an APMP trained and accredited Bid Manager with a demonstrated history of working in the digital information technology and services industry. She has worked on challenging, complex bids in both the public and private sector, and has helped secure Methods’ position on a number of high-profile contracts and frameworks.

Kennedy Madevu

Graphic Designer

Kennedy joined Methods straight from achieving a BA degree in Graphic Design and Illustration from Coventry University. During his time at Methods, Kennedy has been a part of many digital and print brand promotion/identity projects, as well as filming and editing Methods' first live headquarters event. Kennedy brings passion to every project, an infectious positivity and a flexible design skill set.

Caroline Scott

Account Manager

Caroline has over 30 years’ experience managing complex programmes from conception to implementation. This includes a pan European CRM implementation in 5 countries. Caroline has worked in a variety of business sectors and is currently the programme director for a number of ERP implementations in the UK.

Ben Lyons-Grose

Head of Service Design

Ben is a writer and designer with a diverse background in both the private and public sectors, and his skillset encompasses a range of expertise across the design spectrum – including system design, service design, and content design. He is passionate about solving whole problems that often traverse a number of organisational boundaries. He has lectured at Goldsmiths University on the Innovation, and Consumer Behaviour and Management MA courses, and is a regular speaker and panel host at industry events and conferences.

Jadene Aderonmu

UX Designer

My passion is mentoring individuals to amplify their communication and confidence to make impact, and see them grow in their personal and professional lives. I have talked at events on accessibility, tech, and inclusion to encourage and reach a wider audience.

Wes Jarvis

Principal Consultant

Principal consultant and contract exit and disaggregation specialist with a background in benefits-led transformation design and delivery. Wes has vast public-sector transformation experience supporting complex contract exits, designing and deploying capability-centric operating models, building, assessing and implementing transformation strategy and establishing line of sight between delivery and objectives.

Pat has 25 years experience developing digital products and services within the public and private sector. She is passionate about working with public sector clients to build better products and services for citizens. She is a champion of agile and harnessing the power of teams to deliver services that really make a difference to peoples’ lives.

Pat Crossley-Smith

Executive Director - GDS Delivery

Passionate about security and helping customers evolve into a secure and compliant working environment. Security has been an integral part of Junaid's life; working from GCHQ as a graduate to big enterprise financial banks for 15 years and now at Methods, as a cloud security specialist.

Junaid Mohammad

Senior Security Architect

Liz is a northern born business development director at Methods. A close ally of the growth hub and GMCA and was asked to support them when meeting BEIS and the Ministers. She has featured in Tech North (now Tech Nation) Digital Powerhouse Report for her procurement views. Liz is an angel investor and has an interest in startups and how they can solve public sector problems.

Liz Whiteley

Senior Business Development Manager

A versatile and experienced agile delivery manager and product owner with a background in digital transformation and service delivery. Gordon has worked on challenging, complex transformation projects in both the public and private sector. His role leading Methods’ digital division has involved him in a range of digital transformation projects in the public sector, such as HMLR’s Digital Street and the award-winning Ethnicity Facts and Figures service for Cabinet Office.

Gordon Coe

Digital Director

Zeta is an APMP trained and accredited Bid Manager with a demonstrated history of working in the digital information technology and services industry. She has worked on challenging, complex bids in both the public and private sector, and has helped secure Methods’ position on a number of high-profile contracts and frameworks.

Zeta Hoskins

Bid Manager

Kennedy joined Methods straight from achieving a BA degree in Graphic Design and Illustration from Coventry University. During his time at Methods, Kennedy has been a part of many digital and print brand promotion/identity projects, as well as filming and editing Methods' first live headquarters event. Kennedy brings passion to every project, an infectious positivity and a flexible design skill set.

Kennedy Madevu

Graphic Designer

Caroline has over 30 years’ experience managing complex programmes from conception to implementation. This includes a pan European CRM implementation in 5 countries. Caroline has worked in a variety of business sectors and is currently the programme director for a number of ERP implementations in the UK.

Caroline Scott

Account Manager

Ben is a writer and designer with a diverse background in both the private and public sectors, and his skillset encompasses a range of expertise across the design spectrum – including system design, service design, and content design. He is passionate about solving whole problems that often traverse a number of organisational boundaries. He has lectured at Goldsmiths University on the Innovation, and Consumer Behaviour and Management MA courses, and is a regular speaker and panel host at industry events and conferences.

Ben Lyons-Grose

Head of Service Design

My passion is mentoring individuals to amplify their communication and confidence to make impact, and see them grow in their personal and professional lives. I have talked at events on accessibility, tech, and inclusion to encourage and reach a wider audience.

Jadene Aderonmu

UX Designer

Principal consultant and contract exit and disaggregation specialist with a background in benefits-led transformation design and delivery. Wes has vast public-sector transformation experience supporting complex contract exits, designing and deploying capability-centric operating models, building, assessing and implementing transformation strategy and establishing line of sight between delivery and objectives.

Wes Jarvis

Principal Consultant

A selection of our customers