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Managing the mix of legacy and new IT services in ways that are sustainable and cost-effective

The way the Home Office delivers technology services was changing. The Home Office was to take over as service and system Integrator, which means there is a need to broaden existing accountabilities and build new capabilities. To do this, the Home Office is carefully managing the exit from long-term outsourced arrangements, and incrementally delivering new and transformed capabilities across Home Office Digital, Data and Technology.

Methods engaged from programme initiation providing a fully managed team, structure, governance and control to deliver the programme and support business outcomes. ThisĀ ensured that the transition was conducted in a controlled manner, thereby ensuring a smooth transition was delivered with minimal impact to operations.